MIK RAHNER

Strategy & Design 

Terms &
Conditions

1. General Provisions

1.1. These Terms and Conditions govern the provision of strategy, design and production services by Mik Rahner, including project engagements, fixed-scope Brand Sprint engagements and monthly retainer engagements.

1.2. These terms form an integral part of any agreement between Designer and Client. Agreement may be established through any of the following methods:

  • Written contract
  • Email confirmation or correspondence
  • Verbal agreement followed by any work-related correspondence
  • Project estimate acceptance
  • Payment of initial invoice
  • Provision of project materials to begin work
  • Any other conduct indicating acceptance of services

1.3. By engaging Designer’s services through any of the above methods, Client acknowledges and accepts these Terms and Conditions in full.

1.4. These Terms and Conditions are made available to Client via www.mikrahner.com/terms prior to project commencement.

2. Service Agreement

2.1. All services will be clearly defined in a project estimate or statement of work, including deliverables, timeline, and fees.

2.2. Work begins only after:

  • Written approval of project estimate
  • Receipt of initial payment
  • Provision of necessary project materials by Client

 

3. Payment Terms

3.1. Payment Schedule (unless otherwise agreed in the project estimate):

  • 50% of total project fee due upon agreement signing
  • Remaining 50% due upon project completion, prior to final file delivery

3.2. All fees are quoted in Euros (EUR).

3.3. Invoices must be paid within 14 days of issuance.

3.4. Late payments will incur interest at the statutory rate under Portuguese law.

3.5. All fees are net. Mik Rahner invoices from Portugal; for business clients in the EU, VAT is accounted for by the Client under the reverse-charge procedure.

 

4. Revisions and Changes

4.1. Standard Agreement includes two (2) rounds of revisions.

4.2. Additional revision rounds will be charged at Designer’s current hourly rate.

4.3. Substantial changes to project scope may require a new estimate.

 

5. Project Cancellation

5.1. Client may cancel the project at any time by written notice.

5.2. Cancellation fees:

  • After contract signing, before work begins: 25% of total project fee
  • During initial concept phase: 40% of total project fee
  • During development phase: 60-80% of total project fee (based on completion percentage)
  • During final revision phase: 90% of total project fee

5.3. All work completed up to cancellation remains property of Designer.

 

6. Intellectual Property Rights

6.1. Designer retains all intellectual property rights until final payment is received.

6.2. Upon final payment, all final deliverables and their source documents (including strategy, positioning, messaging, visual assets and, for Brand Sprint engagements, the Brand Book) are assigned to Client for Client’s exclusive use.

6.3. Designer retains ownership of underlying methods, processes, tools and templates, and of any pre-existing materials. Where these are embedded in deliverables, Client receives a perpetual license to use them as part of the deliverables. Third-party materials (fonts, stock, software) remain subject to their own license terms.

6.4. Designer retains the right to:

  • Include project in portfolio
  • Submit work for publication or competition
  • Use project for self-promotion

 

7. Client Responsibilities

7.1. Client shall:

  • Provide clear project requirements
  • Supply necessary materials in a timely manner
  • Review and provide feedback within agreed timeframes
  • Ensure they have rights to use any materials provided to Designer

 

8. Data Protection and Confidentiality

8.1. Designer complies with GDPR and Portuguese data protection laws.

8.2. Client data will be processed only as necessary for project execution.

8.3. Both parties agree to maintain confidentiality of sensitive business information.

 

9. Limitation of Liability

9.1. Designer’s liability is limited to the total project fee.

9.2. Designer is not liable for:

  • Indirect or consequential damages
  • Third-party claims against Client
  • Issues arising from Client-provided materials

 

10. Dispute Resolution

10.1. These terms are governed by Portuguese law.

10.2. Any disputes shall be resolved by the competent courts in Portugal.

10.3. Parties agree to attempt good-faith negotiation before initiating legal proceedings.

 

11. Force Majeure

11.1. Neither party is liable for delays due to circumstances beyond reasonable control.

 

12. Amendments

12.1. These terms may be modified only by written agreement of both parties.

 

13. The Brand Sprint

13.1. The Brand Sprint is a fixed-scope, fixed-price engagement as described at mikrahner.com/sprint: preparation, two remote workshop days, and the elaboration of the results into a Brand Book, delivered within three weeks of the agreed start date. Where this section differs from sections 2 to 5, this section applies to Brand Sprint engagements.

13.2. The fee is fixed and agreed in writing before work begins; the current fee is published at mikrahner.com/sprint. Payment: 50% upon commissioning, 50% upon delivery of the Brand Book. Section 3 applies otherwise (14-day invoices, net fees, reverse charge).

13.3. Included in the fixed scope: preparation (market and competitor scan, questionnaire, optional short stakeholder calls), two workshop days (remote, live in Miro, 2 × 2 hours each), the Brand Book as PDF including a 30-minute video walkthrough of the strategy, one (1) revision round on the Brand Book, and a closing call.

13.4. Workshops on-site at Client’s location are available on request; travel costs are billed separately.

13.5. Changes beyond the fixed scope are quoted as a separate fixed-price addition or handled within a subsequent retainer. Brand Sprint work is not billed by the hour or by the day.

13.6. The delivery timeline depends on Client’s availability for the workshop days and on timely feedback; delays caused by Client extend delivery accordingly.

13.7. Cancellation by written notice at any time. Cancellation fees:

After commissioning, before preparation begins: 25% of the fixed fee

After preparation has begun, before the workshop days: 50% of the fixed fee

After the workshop days: 90% of the fixed fee

 

14. Retainer

14.1. A retainer is an ongoing monthly engagement: senior brand and marketing capacity, scoped to a defined set of responsibilities recorded in the proposal. Where this section differs from sections 2 to 5, this section applies to retainer engagements.

14.2. The monthly fee is fixed per the proposal and invoiced monthly in advance. Section 3 applies otherwise (14-day invoices, net fees, reverse charge).

14.3. The retainer runs monthly with no minimum term. Either party may end it with 30 days’ written notice to the end of a monthly cycle.

14.4. Scope may be adjusted for the following cycle by written agreement. Work beyond the agreed scope is either added to the scope for the next cycle or run as a separate fixed-price engagement. Retainer work is not billed by the hour or by the day.

14.5. Designer takes a limited number of retainer clients at a time.

14.6. For retainer engagements, the limitation in section 9.1 applies as the total fees paid by Client in the three months preceding the claim.

 

Contact Information

Mik Rahner
Rua de Diogo Brandão 43
4050-229 Porto, Portugal

Tax ID: PT311 312 055

 

Last updated: August, 2026